Is it possible to sue a Consulting Rental Service Company for refunds that they are not honoring even if there is a contract?

In late Jan I was looking to rent a property in LA I called a number from an ad which turned out to be a rental company. The guy I spoke to on the phone convinced me to come into the office and when I did he hit me with a $180 service fee which he stated $130 would be completely refundable. He then proceeded in obtaining properties that supposedly matched what I was looking for. I spent all day looking at properties and of course none were remotely close to what I had specified when I called back he was nowhere to be found and the day after I decided to rent a property outside of LA. As soon as I settled I gave them a call so I can get my refund and I was told I just needed a copy of the rental agreement which I provided along with a form they had me fill out now I get a letter in the mail stating I do not qualify for a refund because the original contract stated I had to come into their office twice a week for 90 days to receive updates or else I would not qualify for a refund