What happens if Dell ignores everything?

What you are asking is whether it is worth your time and effort to put into this? While this may be only restating the obvious, this is really only a question that you can answer because it is your time, effort and money! Some would say that it is a matter of principle and pursue it regardless of the effort and money. Other's would say that it is only a small amount of money, let it go. Since you have taken the time to write out this inquiry, you obviously feel very strongly about it. If it were me, I would try to call them at their customer service number and tell them about the issues that you are having and try to resolve it with them. While I would not sue them in General Sessions Court, this is a decision that you would have to make but I would say that if you do file a claim against it in General Sessions Court, you would probably get some kind of response from it in the form of a refund. Good luck!