can i be refused a follow up on a thyroid disorder when it is a c8 link disease?

I had my c8 medical monitoring and was scheduled a July 29 2015 appointment with the doctor heathsmart chose and filled out packet for her to become primary after some high thyroid numbers on labs. The doctor sent me a lab result from my testicular ultrasound that said fine but on it she switched to no thyroid disorder. I call office and they let me talk to labtech and he said that was typo so i requested correct info by mail and she switched back to thyroid disorder. I was told doctor didn't want me as patient on July appointment by a nurse who came to receptionist window. I went home crying as I have depression and anxiety that this made worse. I then tried complaint route and was given a September follow up by heathsmart only to be told I would have to take all test over because new doc didn't want to do follow up with old docs labs. I am being stalled treatment and diagnosis to run out timeframe to file c8 claim.