I was working on collections and a customer whom doesn't even know me, resented that she had to pay her balance that in front another employee and in front of video surveillance, she called me names and accused me of stealing from her. All claims are false, were done out of anger and in malice and out of retribution because my job involved calling and emailing her to pay her balance. Would this be a small claims case? Should I have a difficulty level in collecting award?
Even if you won, you would expect difficulty collecting. Unless the customer had assets, I don't think any attorney would be willing to handle this type of case without a retainer of several thousand dollars.
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