You really have two options here, iron attorney and have them handle this matter for you or attempt to deal with it yourself and most like you you'll keep getting the same results. The simple fact of the matter most insurance companies treat people like this if they're not represented by an attorney in a personal injury or automobile accident claim. Regardless of what the law states unless you know how to take someone to court and understand all the legal proceedings as an attorney does, the courts won't help you walk your way through it. Simply from the police report stating that the other driver hit you you have a great case already, it just seems that the other insurance company knows you don't have an attorney. You don't know legally need an attorney to handle this matter yourself, but if you don't understand the law as well as an attorney does, the courts don't take into consideration your nonattorney. So to simply answer your question yes the insurance company is liable and should pay your claim, but most likely they won't unless you get an attorney involved.
I have responded to your inquiry according to the laws of Massachusetts, where I practice. Laws can vary significantly from state to state and cases tend to be rather fact-specific, so you are best served by consulting with a knowledgeable attorney in weighing your options.
Email messages/Online Correspondence are akin to conversations and do not reflect the level of analysis applied to formal legal opinions. Email/Online responses do not form an attorney-client relationship.
Joseph F. Botelho, Esq.
BOTELHO & ASSOCIATES, LLCAttorneys At Law www.massachusettslawyeronline.com
126 Shove Street Unit 202 Fall River, MA 02724
Office: 888-269-0688Cell: 508-801-6747FAX: 877-475-8147
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Answered on Apr 03rd, 2012 at 2:19 PM