The insurance company does not automatically have to accept your diminished value claim. My experience has been that the newer the vehicle the more likely the insurance company will consider a diminished value claim. To bolster your diminished value claim, you could pay a company like Reed Appraisers (301) 946-6116 www.Reedappraisers.com in Silver Spring, MD to write a DV report for a fee. A DV expert does not necessarily have to look at the vehicle but will do so for an extra charge. Usually a DV expert, among other things looks, at the itemized repair bill in order to prepare a DV report.
If you are still having problems with the vehicle after the repair, I suggest you direct those issues to the body shop that repaired your vehicle.
Answered on Aug 07th, 2012 at 2:03 PM