My husband fell at a place of business on a wet floor. The sign of alert was out, but not visible to him at the place he fell. Right after the fall it was moved to a more visible place. Their insurance is refusing our claim because they said the sign was out. However, they will not provide us a copy of his fall on video and we have requested it four different times.
Your husband will need to file a lawsuit and then issue discovery to the business requiring the business to produce the video -- if the video still exists.
As a rule, on slip and fall calims, most attorneys will immediately send a letter to the business asking that the video be preserved. The failure to preserve the video could give rise to a claim for spoiliation of evidence.
You have been stonewalled.
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