Typically when you put your bodily condition at issue by claiming an injury any insurer will want to get your medical records, both pre and post crash, to see if the records support the fact of injury from the crash vs. from a pre-existing condition/injury. They will also want to check on the severity of injury. Now understand they aren't doing this just to confirm your injuries, they will also use any adverse information in the records to dispute the nature and extent of your injury because they see this as a "game" vs. actual fact finding and then doing what is right. You can try to limit what they will see, but typically that will make them either discount the value of your claim/injuries and/or not talk to you about a resolution. The bottom line is that you can try it your way and send what you believe are relevant/crash related medical records/bills and see if they will talk to you about the claim with just that info. If they won't (and they probably won't), you can decide your next move then. Also do read the language of your specific policy as it controls their/your duties re: cooperation.
Answered on Oct 08th, 2013 at 4:21 AM