It is very common to not know or understand what is important in these situations. It does not matter one whit whether the waiter flinched, the waitress fazed or what the manager offered. If you were injured because of their negligence, then the restaurant is liable regardless of their conduct afterward. The other important factor is the extent of the injuries. Did you have to go to the emergency room? Will you require skin grafts? Will there be permanent scarring? Did you lose time from work because of this? Is there some particular skill such as playing a musical instrument which will be affected? If its just some blisters that go away after a week or two, then take what they offer and forget about it. If it is a serious injury, hire a lawyer in your area.
Answered on Feb 21st, 2014 at 4:18 PM