Just because you fell does not make the hotel liable. You would have to establish that the ice and had been there for a sufficient length of time that they knew about it and failed to treat it. Since you did not get any medical treatment and will hopefully heal without any permanent injuries, the $1,000 that is offered is more on a nuisance offer to make you go away. Whether you want to take any offer is totally up to you but since filing a lawsuit is really not a viable option at this point and you do not want to go this route anyway, try and get as much from them as you can and then settle.
Answered on Feb 01st, 2016 at 11:39 AM