It depends on the terms of the hire. If you paid a retainer and the lawyer charged you hourly against that retainer, then you should demand, and you should receive an accurate accounting of the hours spent. If you paid a flat fee, then you may have wasted some money. I would write to the lawyer, and in the letter, specify all of the times that you called (dates and approximate times), and demand an accounting. If the lawyer does not respond, then the letter will be evidence of the phone messages. I would contact the Grievance Commission, and when you fill out the grievance, include a copy of the letter.
Answered on Jan 15th, 2013 at 7:23 PM