I've recently answered a similar question for an elderly man and my answer centers on identifying the defect, if any, that caused the person to fall. You have no options short of your own health insurance, if you can't prove there was a defect that was not open and obvious, and caused her to trip or slip and then fall. It's the defect that makes or breaks these cases. What is the defect? Most businesses have some sort of medical pay coverage under the casualty insurance policy and will pay for medical (limited coverage dollar amount) without regard to fault. So I'd suggest you do two things. One contact the hotel and ask if they have medical pay insurance coverage, and if they do turn in a claim for the expense you're incurring. Second, contact a lawyer to see if you have an enforceable claim. By the way, you did the right thing in noting the 'defect' and in photographing it. Well done.
Answered on Nov 18th, 2011 at 9:56 AM