I can't speak to the hotel's procedure, but if the hotel guest can prove that the hotel was negligent (hotel failed to deal w/ an infestation, hotel failed to inspect, etc), then the guest will have a case. If the guest absolutely sure that he or she got scabies (bed bug bites, right?) from the hotel, then he or she should contact a lawyer.
Answered on Mar 23rd, 2012 at 11:05 AM