That sounds like a terrible event. The owner of the hotel owed its guests a duty to provide a reasonably safe environment during their stay. The owner should have warned of hidden dangers and/or maintained the premises is a reasonably safe fashion. A crumbling concrete step would fit into that category. Where there any warning cones or signs up? Was the step visibly damaged before the fall? So sorry your wife had to go through this event and was hurt.
Answered on Oct 21st, 2014 at 10:31 AM