My mother was at her Doctors office about 2 months ago, while making an appointment at the reception window, the large glass window fell out of its frame and landed next to her, hitting her knee hard enough to instantly bruise. She has preexisting pain in the knee due to calcium deposits and wear and tear. The issue is that the window accident has amplified the pain and swelling that she has to deal with on a daily basis.
It is possible. If the pain and swelling goes away, and the knee returns to its previous condition, it may not be worth it. Also, she would have to prove that someone was negligent in causing the accident. The most likely candidate would be whoever installed the window.
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