Iโve purchased a brand-new car, but later found out that the car has been re-painted and the dealership did not disclose the information. A couple weeks ago, I noticed the surface of the car was chipping away and when I called the companyโs call center, I was told that the warranty should cover it. Later, when I took my car to the service center, I was told they canโt fix the car because the car has been re-painted. Iโve called the companyโs customer service center about this issue and expecting a call from the senior manager. Even though Iโve bought a brand-new car, not only they re-painted and didnโt disclose the information, but also I canโt even use their warranties to get the issue they have caused to be fixed. Right now, I only see the chipping in one section, but who knows if I will see the same issue in other area.
You can absolutely sue under the New Car Lemon Law for a refund or replacement assuming the car was purchased less than two years ago and has less than 18,000 miles on it. Under the Federal Magnusson-Moss Warranty Act, also known as the Federal Lemon Law, you are entitled to hire an attorney and if you win, recoup your reasonable attorney fees and court costs. In a case like this, most attorneys would work on a deferred fee basis.
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