Short answer is 'sure.' You don't necessarily need to accept their refusal (keeping in mind that it may not change their position). Based on the facts you've presented, sounds like someone messed up at the shop and insurance may cover. However, that doesn't mean that they will pay. It could also mean that there is an exclusion in the policy. It would probably be worthwhile to sit down with an attorney so you can discuss the details and see what options are available and what the steps would look like.
Answered on May 05th, 2021 at 6:35 AM