Had an upstairs neighbor toilet leak into our bathroom causing mold. Her insurance was called and they were going to cover everything except mold remediation and her tile. She has refused to start work, meanwhile I have an open and exposed ceiling bathroom with mold and a 4 month old for 2 months now this has been going on. The HOA has tried to work with her (above unit) but she refused to do anything and dodges them and the plummer.
You may need to bring an action against the upstairs neighbor based on the unsafe condition, requesting judicial relief or a court order to immediately remedy the problem.
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