Applied for a rental remotely was approved and told to send the refundable security deposit by mail as I wasn't to arrive for viewing until a week later. Sent money arrived and property was horrible and the 15 page lease was altered to a new rental amount and some outrageous maintence fees and I request my money back and was told no it was now a hold deposit not a security deposit and all hold deposits are non refundable. Nothing was shared regardi g this hold issue until I requested a refund and then a day later I got an email saying no refunds based on wording in the application.
Tracey,
This hold deposit issue is very common. It must be disclosed to you that the money you are sending is a non-refundable "hold deposit." You should read the contact very carefully. If you do not find this language in the contract then your best option is to go to small claims court. As an attorney my fees will quickly overcome any deposit that you may have placed.
Good luck
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