I need to know if I should lawyer up and if I have a case about my rental property and my hired property management company

My property manager failed to reach out to me during an emergency situation at our rental property (flood) and did not communicate with us until after services were completed. I feel that some of the services such as removing water and drying floors could have been done by me which would have saved me money. instead, the company called me way after the fact and gave me a bill. Even in an emergency situation, I feel that I could have reached out to within a day or two regarding the situation as I am the owner and possibly could have done repairs and services myself. The company continues to say that tried to call but official phone records prove otherwise.