The neighbor does not want to take any actions. We discussed the issue with Condo management and they said it is not a common area and we have to deal with the neighbor who owns the penthouse above and whose terrace is located above our ceiling. What are we supposed to do?
The condo is wrong. You have a claim. First, if you have insurance, file a claim with your insurance company. If you do not, you need to make a claim against the condo for damages. You can claim against the neighbor too. In the end, you likely need a lawyer to go to court. Once a case is filed you will be surprised how fast people respond.
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