I have been working with Mote and Associates leasing agency since June of 2015. I have been working with Sarah who is the associate broker since I found them online. I have explained to Mote & Associates that I would like to look at something that is larger and nicer that would accommodate my business needs. What unfortunately I have only been directed to areas that are not very conducive to my business needs. Typically I am only shown spaces that requires alot of work and not a good fit for me. I recently inquired about a nice property and since then i have not be able to get a call back, they won't even answer any of my calls when I call them directly to the office. I had someone else call and they were able to get through to not only the office but to Sarah directly. I am beginning to think that they are only showing the nicer properties to certain clients and the more rundown or really needs a lot of work to African American clients.
Are you currently in a space that was leased through Mote and Associates? It could be a case of bad customer service. The leasing agency is probably not subject to any discrimination laws concerning what properties they show you. However, you can certainly bring it to their attention through a demand letter or letter of complaint. A formal complaint may help resolve the problem.
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The Overstreet Law Firm
2100 N. Main, Suite 228
Fort Worth, TX 76164
Phone: 817-810-9747
Email: rdolaw@gmail.com
https://www.theoverstreetlawfirm.com/
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