You must carefully document in writing every communication you have with the IRS. If you talk to someone on the phone, get that person's name, badge number and mailing address and send a letter: Dear John, It was a pleasure speaking to you. I told you this. You told me that. Best regards. We call these "two sentence confirmation letters." If it isn't in writing, it doesn't exist. That applies for any communication, in person or over the phone. You must be patient and you must be thorough and you must be persistent.
Answered on Jun 09th, 2011 at 11:21 AM