If someone dies, their are 3 ways in which their assets are controlled: 1) a will 2) a trust 3) by the rules of intestacy (dying without a will). If you did not get keys, etc., perhaps it is because you are not a beneficiary or heir under the will or the trust. You can always hire your own lawyer, at your own expense. If you win, you will get your money back.
Answered on Oct 01st, 2013 at 4:21 PM