Can they BWC just say your done no benefits left. With no vocational training or physical therapy after two surgeries and chronic pain & on a walker

My mother fell at work broke her leg had six fxs, pelvic fx, decantor was chipped. First surgery was botched with the hardware not attached to anything. Second surgery was somewhat successful, but required a steel rod be placed due to first surgery. No physical therapy given after second surgery. No offer of vocational training. Doctor releases her today and BWC tells her more or less claimed closed. I don't think this is right. My mom will lose everything she has. She is still on a walker can't work, has unsteady gait. Don't know what to do. She is 67 worked her whole life she is a resigersted nurse.