DTE utility company changed my meter outside of my apartment. The worker came inside to light stove burners then the furnace. He broke the gas valve and his supervisor came inside to look at it. He asked the other worker to get a screwdriver from his toolbox. They did not have the part that they broke. The supervisor then proceeded to show me how to put it back in (screwdriver) if it fell out. It was the gas valve which has stickers saying not to touch due to explosive warnings around where the part is located. I called DTE spoke to a supervisor who said that is not supposed to happen. They shouldn’t have left. I then received a phone call from another supervisor in which I sent a picture of the rigged part. He said that he would be out the following day to look at it and brought another supervisor with him. I also contacted the city manager of the city I live in and he also was very upset saying that’s not how this situation should have been handled.
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