I had an oil change a week ago. When I was driving back home I notice my oil light came on so I pulled over, saw that I had oil all over the back of my car. I then open the hood of the vehicle checked the oil dip stick and it was bone dry and hot. The car was towed to my home. At this point the next morning I took a look under my car and I notice the drain plug was sitting on the cover of the drain pan. What if the oil place where I got the oild change will not work with me then what. How much do you charge?
Clainming the oil plug was sitting on top of the drain pan is a surefire way to lose all credibility with the repair shop. Why? Because its virtually impossible for a drain plug to sit on pan lip while driving any distance at all - simply because it would have fallen off instantaneously at the first dip or bump in the road. Moreover, if the drain plug was out of the pan, that would necessarily mean that the pan would have simply drained all the oil out in a few minutes, likely seizing right there in a parking lot or shortly there after down the road a bit. You will need to have a mechanic examine the vehicle and determine why the plug fell out and what damage was done to the vehicle and why in a written report. Then go from there in your dealings with the oil change place.
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