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New Jersey Consumer Legal Questions

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126 legal questions have been posted about consumer law by real users in New Jersey. Ask your question and dive into the knowledge of attorneys who handle your issue regularly. Similar topics to explore also include identity theft, consumer fraud, and lemon law. All topics and other states can be accessed in the dropdowns below.
New Jersey Consumer Questions & Legal Answers - Page 2
Do you have any New Jersey Consumer questions page 2 and need some legal advice or guidance? Ask a Lawyer to get an answer or read through our 126 previously answered New Jersey Consumer questions.
Consumer Law
New Jersey

Recent Legal Answers

After 2.5 months the body shop never completed the work on my car. I had it towed back home to pay someone else to finish it. Do I still need to pay?

Answered 8 years and 10 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
i would work out a compromise with the body shop to avoid legal costs. 
i would work out a compromise with the body shop to avoid legal costs. 

Leased a new car. Having problems with car seat. Dealership is only willing to chip in for back support or pay $6k-$7k to walk away from the lease.

Answered 8 years and 11 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You must work with the manufacturer on a compromise. Maybe a different vehicle? Litigation is not the solution. Ed Dimon       
You must work with the manufacturer on a compromise. Maybe a different vehicle? Litigation is not the solution. Ed Dimon       

PSE&G is charging me $500 from about 5+ years ago l, but cant explain why, can they do this?

Answered 9 years and 6 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
They must provide you with the bills showing $500 billing. If they do not, you can complain to the Botard of Public Utilities and you will win. 
They must provide you with the bills showing $500 billing. If they do not, you can complain to the Botard of Public Utilities and you will win. 

My uncle wants to keep $7400 given from me and take the car back to sell it. I paid in cash, how can I get my money back?

Answered 9 years and 7 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
In the future, have a written contract and pay by check so that you have a written record and written contract. You are now in a situation where all the 'facts' are verbal. You could go to Small Claims Court and present witnesses. Ed Dimon
In the future, have a written contract and pay by check so that you have a written record and written contract. You are now in a situation where all... Read More

I had my car in at amechanic's garage for repairs under a Apparently they packed my on the street and it was hit . who is responsible for repair cost

Answered 9 years and 10 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
The auto repair shop is responsible for the damage and repair. You should notify your insurance company and they will guide the process. Ed Dimon
The auto repair shop is responsible for the damage and repair. You should notify your insurance company and they will guide the process. Ed Dimon

In 2014 I purchased a 2014 Toyota and traded in a BMW for about $15000, I am paying for more than double what the car cost.

Answered 9 years and 11 months ago by Fabiola E Ruiz-Doolan (Unclaimed Profile)   |   1 Answer
This is a very common practice. What happened, in this case, is that they added the balance you had in your 2014 Toyota and added to your new BMW balance. You probably have a high-interest rate too. When I see cases like this the consumer has between 14 to 20% APR.   My suggestion in your case is to go the Credit Union and try to refinance the car.  That way you can negotiate down the interest rate.... Read More
This is a very common practice. What happened, in this case, is that they added the balance you had in your 2014 Toyota and added to your new... Read More

can I sue someone for an issue from 14 years ago?

Answered 9 years and 11 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
It appears that PayPal got a judgment against you years ago and executed on your present account. Please check ASAP. You should have done the same against the person that did not pay you. How much money was involved ?  You are now too late. You may have an issue with PayPal if they do not have a judgment against you or if you were not properly served. Ed Dimon... Read More
It appears that PayPal got a judgment against you years ago and executed on your present account. Please check ASAP. You should have done the same... Read More

Is a company entitled to charge me for a product that arrived damaged in shipping, if noticed after receiving and signing for it?

Answered 10 years ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You must document in writing all that happened and provide to the manufacturer and to the shipper. You must explain in writing how the furnace was damaged. You must alert your insurance company for your home. You must be detailed and factual. You will be successful. You can sue in Small Claims Court if vendors are local. Ed Dimon... Read More
You must document in writing all that happened and provide to the manufacturer and to the shipper. You must explain in writing how the furnace was... Read More

how long does it take to refund if we cancel a contract for the purchase which has 30 days cancellation policy and we cancel within the time limit?

Answered 10 years ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You need to contact the vendors and make a written record of what happened. If there is a problem, you have the written record for court. You will be successful. Ed Dimon
You need to contact the vendors and make a written record of what happened. If there is a problem, you have the written record for court. You will be... Read More

I took my vehicle to a shop to get a tune up last Monday and when I picked it up from the shop my engine light was blinking and the car was putting and jerking as well as it kept shutting off every time I stopped. When my husband took the car back to the mechanic, the mechanic said that because he did the tune up "it intensified another issue that was wrong with the vehicle" but there wasn't anything wrong with our vehicle prior to taking it to him. He placed it on the lift looked at it and said his work was "done correctly" and that "further work would need to be done on the vehicle to get it running properly again". My husband brought the vehicle back home and the next morning we took it to another mechanic and he said that the wires for the tune up were crossed "wires 1 and 2 to be exact". he wrote this on our receipt and I took the receipt back to the local repair shop and asked him for a refund and he refused.Do I have a case against him being that he deliberately crossed my wires? Because of his mishandling of our vehicle we were forced to take it to another shop and pay them for repairs. Repairs resulting from his error to begin with and his neglect when he looked at it the second time and said he "performed the tune up correctly". He is an authorized repair shop a tune up should be a fairly easy job for him to perform therefore he should have known the job was done incorrectly when he gave it a second look if he looked at all. Is there anything I can do to get my money back from him? are there any laws in the state of New Jersey to protect us from this type of fraud?

Answered 10 years ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You should carefully gather your evidence in writing and present to the first repair shop. Put their specific response in writing- what was the actual problem ? Check the answer with the second repair shop and put answer in writing. You can then she in Small Claims Court. Ed Dimon
You should carefully gather your evidence in writing and present to the first repair shop. Put their specific response in writing- what was the... Read More

I purchased a horse thru a professional trainer that cannot be ridden due to physical unsoundness. the purchase price was 15k

Answered 10 years ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You should win this case if you gather the evidence and present the evidence first to the seller in detail. You should do this in writing. If you are not successful, you can sue in court. We can help you with the latter but the legal costs have the potential to match the cost of the horse if the seller will not settle. Please call if you need help. Ed Dimon... Read More
You should win this case if you gather the evidence and present the evidence first to the seller in detail. You should do this in writing. If you are... Read More

store liability for package drop off charge

Answered 10 years and a month ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
The drop off fee would  not bind the conduit. The liability would be with the service provider for failure to deliver. Ed Dimon
The drop off fee would  not bind the conduit. The liability would be with the service provider for failure to deliver. Ed Dimon

What legal action can i take

Answered 10 years and a month ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You can register car and get tags if you have the title. Who has the title ? Go to NJ DMV with title and they will help you. 
You can register car and get tags if you have the title. Who has the title ? Go to NJ DMV with title and they will help you. 

If a dealership ignores an issue that becomes worse, what can I do?

Answered 10 years and 2 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
Work closely with the dealership and with the company and develop a detailed written record of the facts. Use the Internet to get smart on the problem. Add to your written record. If not successful, you will have a great record for the court. Please keep me posted. Ed Dimon
Work closely with the dealership and with the company and develop a detailed written record of the facts. Use the Internet to get smart on the... Read More

Can a company refund my payment without my consent?

Answered 10 years and 3 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You need to document in writing all that happened and make a complete record with the company. You must paint them into a corner with documentation. You will succeed. Ed Dimon
You need to document in writing all that happened and make a complete record with the company. You must paint them into a corner with documentation.... Read More

what rights do I have as a patient to be charged for an emergency procedure without medical insurance?

Answered 10 years and 3 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
YOU SHOULD OBTAIN THE CHARGING SCHEDULE FROM THIS HOSPITAL FOR PATIENTS WITH NO INSURANCE. YOU SHOULD COMPARE THIS SCHEDULE WITH THE SCHEDULE FROM OTHER HOSPITALS. PLEASE CHECK THE DIFFERENCE AND CALL. ED DIMON 732-797-1600
YOU SHOULD OBTAIN THE CHARGING SCHEDULE FROM THIS HOSPITAL FOR PATIENTS WITH NO INSURANCE. YOU SHOULD COMPARE THIS SCHEDULE WITH THE SCHEDULE FROM... Read More

what rights do I have as a patient to an emergency procedure and being overcharged for this procedure?

Answered 10 years and 3 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You should determine the costs for the emergency procedures at multiple hospitals to see the difference in prices. If the differnce is significant, you can use the lower costs as a good bargaining point. Ed Dimon 732-797-1600
You should determine the costs for the emergency procedures at multiple hospitals to see the difference in prices. If the differnce is significant,... Read More

How do I get my money back

Answered 10 years and 4 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You are in a difficult position because you and the breeder are in two states. Where did the purchase take place ? This may be the controlling state. Ed Dimon
You are in a difficult position because you and the breeder are in two states. Where did the purchase take place ? This may be the controlling state.... Read More

Car dealership employee took my brand new car and put 239 mile on it while waiting to be fixed.

Answered 10 years and 5 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
i would make a complete written record at the dealer to preserve my rights in the future if there are issues and i would take the detail offer in the meantime. 
i would make a complete written record at the dealer to preserve my rights in the future if there are issues and i would take the detail offer in the... Read More

Should I this hotel to small claims court?

Answered 10 years and 7 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
you can sue the hotel in Small Claims Court. Ed Dimon
you can sue the hotel in Small Claims Court. Ed Dimon

FOUND A PIECE OF METAL IN CHINESE FOOD?

Answered 10 years and 8 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You should notify the restaurant and tell them of the problem. Thank god that you were not injured. 
You should notify the restaurant and tell them of the problem. Thank god that you were not injured. 

Incorrect pool liner installation

Answered 10 years and 9 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You should sue the pool company in small claims court. You will save on legal fees. Ed Dimon
You should sue the pool company in small claims court. You will save on legal fees. Ed Dimon

i had a new driveway put in in september of 2013 it has since cracked and the surface is erroding tried to contact the contractor but he has

Answered 10 years and 9 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
You are in a difficult position because the contractor is now living in Florida. You could sue him in small claims court and obtain a judgment. You could domesticate the judgment in Florida.  However, legal costs are significant. 
You are in a difficult position because the contractor is now living in Florida. You could sue him in small claims court and obtain a judgment. You... Read More

Who should I contact first

Answered 10 years and 10 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
 You should save the Kellogg's box and you should sage what you believe was the foreign object in the box.  You should immediately contact Kellogg's in writing and tell them what happened. If you went to the doctor's  office,  you should also provide them with your medical reports.  Did you suffer any medical damage ? Kellogg Company will examine the medical reports Were you injured ?  Kellogg Company will investigate the box and will investigate the foreign object in the box.  ... Read More
 You should save the Kellogg's box and you should sage what you believe was the foreign object in the box.  You should immediately contact... Read More

Purchase while company was in receivership.

Answered 10 years and 10 months ago by Edward J. Dimon (Unclaimed Profile)   |   1 Answer
How have you been hurt ? Did you get the horse trailer ? Any issues with the trailer ? Payment ? Warranty ? 
How have you been hurt ? Did you get the horse trailer ? Any issues with the trailer ? Payment ? Warranty ? 
Consumer Law
New Jersey

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