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New York Consumer Legal Questions

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83 legal questions have been posted about consumer law by real users in New York. Ask your question and dive into the knowledge of attorneys who handle your issue regularly. Similar topics to explore also include identity theft, consumer fraud, and lemon law. All topics and other states can be accessed in the dropdowns below.
New York Consumer Questions & Legal Answers - Page 3
Do you have any New York Consumer questions page 3 and need some legal advice or guidance? Ask a Lawyer to get an answer or read through our 83 previously answered New York Consumer questions.
Consumer Law
New York

Recent Legal Answers

getting return of funds for selling script medication

Answered 9 years and 4 months ago by attorney Sharon M. Siegel   |   1 Answer
You cannot sue.  What you did was a crime.  Drop it.
You cannot sue.  What you did was a crime.  Drop it.

I have discovered that my used vehicle I purchased was made in Canada and the warranty service will not be honored in US.

Answered 9 years and 4 months ago by attorney Sharon M. Siegel   |   1 Answer
The VIN has nothing to do with the point of origin.  My Toyota was made in Japan.  The issue is whether the dealer titled the car in the USA in some jurisdiction.  If not, that is illegal.  But if you have a New York title, your question makes no sense.
The VIN has nothing to do with the point of origin.  My Toyota was made in Japan.  The issue is whether the dealer titled the car in the... Read More

I want to trade in my leased car, not break the lease. It's a long story.

Answered 9 years and 5 months ago by attorney Sharon M. Siegel   |   1 Answer
It depends what you signed when you made the trade.  You took the other color, so under what basis can you return a car over a color, if the oil does not leak.
It depends what you signed when you made the trade.  You took the other color, so under what basis can you return a car over a color, if the oil... Read More

Service was disconnected in June 2016

Answered 9 years and 5 months ago by attorney Sharon M. Siegel   |   1 Answer
If this is a residence, they are obligated to come.  Call the General Counsel's office instead of customer service.
If this is a residence, they are obligated to come.  Call the General Counsel's office instead of customer service.

What are my options if I find out a car dealership sold me a "New" car that had previouly had been in accident?

Answered 9 years and 6 months ago by attorney Sharon M. Siegel   |   1 Answer
If it is a 2014 model, then you could not have thought it was new in 2015.  However, if the odometer said zero, then that is a crime.  Call the DA in your county.  Ask for the consumer fraud division.  Given it is a year later, it is hard to prove that value was reduced by collision in 2014, and not your usage.  Thus, a civil remedy is less likely.... Read More
If it is a 2014 model, then you could not have thought it was new in 2015.  However, if the odometer said zero, then that is a crime.  Call... Read More

Deposit to private car seller.

Answered 9 years and 7 months ago by attorney Sharon M. Siegel   |   1 Answer
Yes.  But good luck with that.  In my view you were scammed, and you will never see the guy, the car, or your money again.
Yes.  But good luck with that.  In my view you were scammed, and you will never see the guy, the car, or your money again.

If I wanted to sell someone my plane ticket what legal issues would I face?

Answered 9 years and 7 months ago by attorney Sharon M. Siegel   |   1 Answer
You cannot sell plane tickets.  Since September 11th, tickets cannot be transferred as the buyer would have no ID to match the name on the ticket.  Years ago this could be done.
You cannot sell plane tickets.  Since September 11th, tickets cannot be transferred as the buyer would have no ID to match the name on the... Read More

What are the first steps towards taking action for hazardous food situations?

Answered 9 years and 8 months ago by attorney Sharon M. Siegel   |   1 Answer
If you had no permanent injury and did not go to a hospital, you do not have a case that personal injury lawyers want.  However, you should notify the company, and if you did have any costs as a result, ask for them to be paid.
If you had no permanent injury and did not go to a hospital, you do not have a case that personal injury lawyers want.  However, you should... Read More

WHAT ARE MY CHOICES?

Answered 9 years and 8 months ago by attorney Sharon M. Siegel   |   1 Answer
The Lemon Law applies but it is being followed.  The dealer is reparing the car.  The time to get parts is not on the dealer.  If he fixes the car for free, the dealer is OK.
The Lemon Law applies but it is being followed.  The dealer is reparing the car.  The time to get parts is not on the dealer.  If he... Read More

Tell me what will happen or what I need to do.

Answered 9 years and 8 months ago by attorney Sharon M. Siegel   |   1 Answer
Is this over $60?  There is nothing you can do for that.
Is this over $60?  There is nothing you can do for that.

I have a car that's way beyond end of its lease

Answered 9 years and 8 months ago by attorney Sharon M. Siegel   |   1 Answer
Essentially, you stole the car.  It is probably reported that way, and on repo lists, etc.   Call the leasing company, and say you want to return the car.  Drop it off at a dealer.  You cannot be arrested for stealing if you bring it back.  As to the monetary issues, deal with that later. ... Read More
Essentially, you stole the car.  It is probably reported that way, and on repo lists, etc.   Call the leasing company, and say you want... Read More

Credit card purchase issue

Answered 9 years and 8 months ago by attorney Sharon M. Siegel   |   1 Answer
This sounds like a scam.  Once the chargeback period expires the remedy is to sue you.  The merchant agreement is no longer relevant.
This sounds like a scam.  Once the chargeback period expires the remedy is to sue you.  The merchant agreement is no longer relevant.

If a car leasing contract is rejected by the dealers finance company, can the dealer change the contract without my approval

Answered 9 years and 9 months ago by attorney Sharon M. Siegel   |   1 Answer
No, the dealer cannot just change the contract without your approval.
No, the dealer cannot just change the contract without your approval.

Limited Warranty for a home Central Air Conditioner.

Answered 9 years and 9 months ago by attorney Sharon M. Siegel   |   1 Answer
Stuck.  You did not comply with the terms of registration.
Stuck.  You did not comply with the terms of registration.

Will they be able to do any legal action or can we?

Answered 9 years and 9 months ago by attorney Sharon M. Siegel   |   1 Answer
Did you get your money back due to cancellation.  You cannot keep money and not give it over.
Did you get your money back due to cancellation.  You cannot keep money and not give it over.

Due to incorrect filling Fedex caused my documents to be held at customs. If not returned I stand to lose my job someone is liable, is there case?

Answered 9 years and 9 months ago by attorney Sharon M. Siegel   |   1 Answer
Call FedEX. This happens all the time.  Not usually a big deal. 
Call FedEX. This happens all the time.  Not usually a big deal. 

How to deal with this situation?

Answered 9 years and 9 months ago by attorney Sharon M. Siegel   |   1 Answer
Call the water department directly.  Do not use the numbers in the letter in case that is part of the fraud.  Get the number from the town government.  You did not post your town.
Call the water department directly.  Do not use the numbers in the letter in case that is part of the fraud.  Get the number from the town... Read More

I purchased used item online- paid in person- it is defective

Answered 12 years and 9 months ago by attorney Sharon M. Siegel   |   1 Answer
It should be refunded, but good luck getting it.  You could sue the person, but if not local, you are going to have to hire a lawyer where they are.
It should be refunded, but good luck getting it.  You could sue the person, but if not local, you are going to have to hire a lawyer where they... Read More

Can a company hold me liable for an error on there part entering amount on card?

Answered 13 years ago by attorney Sharon M. Siegel   |   1 Answer
They cannot process your card without your consent, but you owe what you agreed to pay, and they could sue for the difference.  However, the numbers are so small they likely won't.
They cannot process your card without your consent, but you owe what you agreed to pay, and they could sue for the difference.  However, the... Read More

I sold a used car someone is now trying to sue me

Answered 13 years and a month ago by attorney Sharon M. Siegel   |   1 Answer
Anyone can file a case.  You will win, unless you made a promise that was not true.  Sales are buyer beware, unless you say otherwise.
Anyone can file a case.  You will win, unless you made a promise that was not true.  Sales are buyer beware, unless you say otherwise.

can I get my money refunded from a store?

Answered 13 years and a month ago by attorney Sharon M. Siegel   |   1 Answer
There is no law entitling you to a refund, so take the credit.  It is the best you can do.
There is no law entitling you to a refund, so take the credit.  It is the best you can do.

I WANT TO CHANGE MY LAST NAME BACK TO MY MAIDAIN NAME. MY HUDBAND IS NOLONGER ALIVE

Answered 13 years and 5 months ago by Gerry M Wendrovsky (Unclaimed Profile)   |   1 Answer
You would have to file a petition in the Supreme Court or Civil Court. You would have to provide certain documents in this filing. You should consult with a qualified counsel. Gerry Wendrovsky, Esq.- Upper West Side Lawyer www.upperwestsidelawyer.com
You would have to file a petition in the Supreme Court or Civil Court. You would have to provide certain documents in this filing. You should consult... Read More

is it legal for the hotel to not release your package to someone even with your authorizaTION?

Answered 13 years and 5 months ago by attorney Sharon M. Siegel   |   1 Answer
Is it legal?  Yes, a company can have whatever policy they want. 
Is it legal?  Yes, a company can have whatever policy they want. 

How can I get a seller to buy back a used vehicle from a private sale ?

Answered 13 years and 6 months ago by attorney Sharon M. Siegel   |   1 Answer
You can sue for fraud, but unless you can prove those representations, you are going to lose.  Buyer Beware is really a legal concept.  You should have had the car inspected before buying.
You can sue for fraud, but unless you can prove those representations, you are going to lose.  Buyer Beware is really a legal concept.  You... Read More

Will I be able to sue them???

Answered 13 years and 10 months ago by attorney Sharon M. Siegel   |   1 Answer
Unless it is in writing, no one is going to admit to telling you that, and you will have no case.
Unless it is in writing, no one is going to admit to telling you that, and you will have no case.
Consumer Law
New York

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